SOCIAL WORK

Ethical Dilemmas in Social Work, Integrating AI, Upholding Confidentiality, and Mitigating Algorithmic Bias

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Introduction In recent years, ethical dilemmas in social work are best highlighted by the integration of artificial intelligence in social work practice. This has necessitated a comprehensive examination of both methodological rigor and ethical accountability. Drawing on qualitative research methodology and data analysis, studies such as those by Segal (2025) have adopted phenomenological approaches to … Read more

Key Points from “Empowering Social Service with AI”

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Key Points from “Empowering Social Service with AI” Overview The document presents a participatory design study focused on integrating Generative AI (GenAI) into social service practices. The study involved workshops and contextual inquiries with social service practitioners, exploring how AI can alleviate administrative burdens and improve decision-making while addressing concerns about algorithmic bias and practitioner … Read more

AI-Driven Case Management in Social Work and Beyond

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AI in social work

The digital age has ushered in a wave of technological advancements, and social work, a field traditionally reliant on human connection and intuition, is not immune to this transformation. Artificial intelligence (AI) is increasingly being integrated into case management systems, promising to streamline workflows, enhance data analysis, and ultimately, improve client outcomes. While the potential … Read more

Exploring Disability Justice and Relational AI Ethics, Perspectives from Disabled People

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Introduction As artificial intelligence (AI) and automated decision-making (ADM) systems become increasingly integrated into social life, ethical considerations surrounding their use are more crucial than ever. A recent study sheds light on how disabled individuals form ethical judgments about these technologies, highlighting three central themes: embodiment and relationality, recognition, and justice. Key Themes in Ethical … Read more

Challenges of Establishing Trust with Clients Remotely in AI-Driven Social Work

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Building Rapport: The Challenge of Establishing Trust with Clients Remotely in AI-Driven Social Work Introduction The integration of AI-driven robotics into social work practices is reshaping the landscape of client engagement and care. As social workers increasingly rely on technology to assist in service delivery, remote interactions have become more common. While these advancements offer … Read more